Resources in Ohio



Ohio Benefits Bank - The Ohio Benefit Bank can connect you to programs and resources that can stabilize your household, AND benefit your community as a whole. Remember, when you begin your application, you may need to refer to some commonly requested documents to make sure your application is accurate.


Adult Protective Services – To make a report of abuse, exploitation or neglect, contact the county department of job and family services in the county where the adult resides or where the incident occurred. During non-business hours, contact local law enforcement.

To find the phone number and location of the county agency, go to:


Ohio Department of Aging – call the office toll-free at 1-800-266-4346 (Monday through Friday, 8 A.M. to 5 P.M.).


Area Agency on Aging – call toll-free, 1-866-243-5678, to be connected to your area agency on aging and the Aging and Disability Network (ADRN).   The ADRN is composed of a group of offices on aging and non-profit organizations with professional staff who can guide older adults, caregivers and persons with disabilities to services that support independence.


Western Reserve Area Agency on Aging
Serving Cuyahoga, Geauga, Lake, Lorain & Medina counties
925 Euclid Avenue/#600
Cleveland, OH 44115


Area Agency on Aging 10B, Inc.
Serving Portage, Stark, Summit & Wayne counties
1550 Corporate Woods Parkway, Suite 100
Uniontown, OH 44685


Area Agency on Aging 11, Inc.
Serving Ashtabula, Columbiana, Mahoning & Trumbull counties
5555 Youngstown-Warren Road
Suite 2685 Second Floor
Niles, Ohio 44446


The Cuyahoga County Department of Consumer Affairs, Consumer Protection Division is responsible for protecting consumers from deceptive practices related to consumer transactions for personal, home, or household use, and; assisting consumers through education the ability to avoid becoming a victim of fraud.  This is accomplished through mediation and investigation; public speaking or community outreach events; distribution of consumer facts or warnings; and working with local community and business leaders to ensure a fair and honest marketplace.  Call (216) 443-7010 for assistance.


Pro Seniors’ Legal Hotline – serves the State of Ohio.  By calling the Legal Hotline, Ohio residents age 60 or older can receive free assistance over the telephone with a variety of legal or long-term care problems.  In Greater Cincinnati, the number to call is (513) 345-4160.  In other parts of Ohio, call (800) 488-6070


Ohio Legal Services – provides legal assistance to low income Ohioans.  To find a civil legal aid provider, call 1-866-LAW-OHIO (1-866-529-6446).


Ohio Senior Health Insurance Information Program (OSHIP) – trained volunteers provide counseling regarding Medicare related insurance.

440-885-2231 or 1-800-686-1578



Long-Term Care Ombudsman (LTCO) – call 1-800-282-1206 for assistance.  Resolves complaints about and provides information on nursing homes, adult care homes and community based long-term care.  LTCOs provide assistance in selecting long term care facilities.


United Way First Call for Help 211 call 2-1-1 or 216-436-2000

Serving Cuyahoga, Ashland, Geauga, Lawrence, Medina, Portage, Wayne, Holmes, and Allen Counties

2-1-1 is a free community service you can use to get information about social, health and government resources 24 hours a day, every day.